8630 Peach Street
Erie, PA 16509
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
Everything went well with the oil change and inspection, it’s on my paperwork that they were suppose to replace a lug nut cover that was missing since I leased late February of 2025. Unfortunately I didn’t check before I left dealership so n 6/2/2025, so now I have to go back when I get the chance. Overall pleased with service.
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:JettaYEAR:2024
The New Motors team did a great job. Very much appreciated how Brandi took care of everything
TYPE:ServiceMODEL:JettaYEAR:2022
I think your doing a great job.
TYPE:ServiceMODEL:AtlasYEAR:2024
Very helpful professional and courteous team in Cusyomer Service dept
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
I waited during service. I was in and out. No up selling or trying to sell other services.
TYPE:ServiceMODEL:AtlasYEAR:2024
The Volkswagen Atlas is the worst car that we have ever owned. The service department was not helpful, I actually think they made things worse. They said that they did a software update and beyond that, I'm basically stuck.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:SalesMODEL:TaosYEAR:2025
New Motors was very easy to work with. No pressure. No hard sales tactics. Much different from when I visited years ago. Mike Pitts was wonderful and I would highly recommend him to anyone looking for a new VW!!!!
TYPE:ServiceMODEL:AtlasYEAR:2022