TYPE:ServiceMODEL:TiguanYEAR:2025
My 2025 Tiguan was serviced at the scheduled time. The work was done flawlessly. I was provided with a loaner.
Average Score (235 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2022
Fast and very informative on any questions I had
TYPE:ServiceMODEL:TiguanYEAR:2025
They didn’t have correct parts and didn’t do the work so I’m still waiting for resolution
TYPE:ServiceMODEL:TiguanYEAR:2022
The work they did on my son’s vehicle to make it right and work with the extended warranty company
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Brandy and Jeffrey are amazing at customer service and helpfulness.
TYPE:ServiceMODEL:AtlasYEAR:2024
Your Service Department crew is fun, quirky, and excellent at customer relations.They know their product and seem to want what is best for the client. Thumbs up guys and gals!!
TYPE:SalesMODEL:Golf RYEAR:2025
Everyone at New Motors made me feel good about my purchase. I was first greeted by a PDI person, a salesman and then my salesman Mike. Next the ladies at the front desk and finally the finance office
TYPE:ServiceMODEL:TiguanYEAR:2025
The electronic parking brake engages on its own, once in a while, when coming to a stop. It was suggested that a technician ride with me until it happens again. I told them it’s not every time and may not happen again for days. When it happens it’s quite a jolt. Thank you
TYPE:SalesMODEL:TaosYEAR:2025
TYPE:ServiceMODEL:TaosYEAR:2024
Service took a very long time. The complimentary car was insufficient. The car electronic settings were not returned to normal after the auto inspection. I have to do it myself.