Average Score (235 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

235 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Peter V.10-11-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    Jeffery was extremely helpful during the whole process which turned out more complicated than originally anticiapted. He even found a loaner car for me to use while the car was in the shop for an extra day. I really appreciated that - he didn't have to do it, but he did.

  • Mark F.10-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Got my car in early so I could get the car back before traveling. Good communication regarding status.

  • Edward S.10-09-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Very friendly, not too pushy on the 'extras'.

  • Scott B.10-03-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    I’ve purchased many vehicles at New Motors over the years and have always had a good experience from sales to service.

  • Anthony C.10-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    service got me in right away for a tire issue on a saturday. They were able to patch it so I didnt have to buy a new tire. Thank you for the great service as always!