TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Average Score (228 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2021
Prompt service and clear communication
TYPE:ServiceMODEL:TiguanYEAR:2019
It's always a nice experience at vw of erie
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
I won't say the service is the worst, but it is low, and I think the probability of getting a car from this dealership is low. I have bought around 7-8 cars from New Motors *NM) over the last three decades. Three have been VW (Rabbit, Passat, and Atlas Cross Sport). The last purchase could have been better. We have been denied a Buyback. We are looking into a legal option. The service people at NM need to be more professional. They act as if we have an ulterior motivation,
TYPE:SalesMODEL:TiguanYEAR:2024
Everybody was knowledgeable at their job and made us feel welcome.
TYPE:SalesMODEL:ArteonYEAR:2023
Customer service is outstanding. Everyone greeted me with a smile.
TYPE:ServiceMODEL:TiguanYEAR:2023
Service was done right and efficient
TYPE:ServiceMODEL:TiguanYEAR:2018
Fast appointment, no waiting, work completed very promptly