Average Score (237 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

237 Ratings

4.8 Average

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  • Brooke S.10-27-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Everybody was knowledgeable at their job and made us feel welcome.

  • William T.10-26-2024

    TYPE:SalesMODEL:ArteonYEAR:2023

    Customer service is outstanding. Everyone greeted me with a smile.

  • Kevin K.10-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Service was done right and efficient

  • Sharon P.10-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Fast appointment, no waiting, work completed very promptly

  • Ruth H.10-18-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Tim P.10-16-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Eric white was very knowledgeable on the whole vehicle experience. Any wisdoms we had he was able to answer right away, or get them very fast. The car is an awesome car. Thank you.

  • Peter V.10-11-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    Jeffery was extremely helpful during the whole process which turned out more complicated than originally anticiapted. He even found a loaner car for me to use while the car was in the shop for an extra day. I really appreciated that - he didn't have to do it, but he did.

  • Mark F.10-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Got my car in early so I could get the car back before traveling. Good communication regarding status.

  • Edward S.10-09-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Very friendly, not too pushy on the 'extras'.

  • Scott B.10-03-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    I’ve purchased many vehicles at New Motors over the years and have always had a good experience from sales to service.