Average Score (238 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

238 Ratings

4.8 Average

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  • James B.12-06-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    Our Salesperson was friendly and attentive to what we were looking for in a new car.

  • Mark W.12-06-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    First and foremost, Brandi Logan and Jeff Hassett were welcoming, efficient, and just plain nice. Despite my early arrival, they took my car right away. Kindness goes a long way either way me.

  • Paul V.12-05-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Professional, courteous customer service rep. Work done in a timely manner.

  • Ernie B.12-02-2024

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Gave us a loner car so they could order parts and fix it sooner.

  • Rebecca B.12-02-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Five stars. Everyone was great to work with.

  • Michael K.12-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    My service experience was above my expectations. The service department treated me very well and the appointment was 5 Stars!

  • Michael W.12-01-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The service team is outstanding - especially Jeff.

  • Julian G.12-01-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2021

  • Timothy M.11-30-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    On time and service was completed in a timely manner.

  • Tyler J.11-29-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    It was a seamless and painless process trading in my old leased car for a new one. Great service all around and excellent experience