Average Score (238 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

238 Ratings

4.8 Average

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  • Daryl H.02-02-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Because I stopped in a few times and Mike Pitts answered all the questions I had and felt very comfortable and had no pressure to buy. On my second visit mike was off and Eric White helped me out and I took it for a test drive and when I came back I had a few more questions that were easily answered. From research through my purchase they made my experience enjoyable! This is my first new vehicle and always felt pressured or pushed when buying vehicles in the past and New Motors changed my total view/experience on buying a vehicle.

  • Sally P.02-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Brandi is always so professional and kind. The service was done in a timely manner. And the waiting area is very nice as well.

  • Keith H.01-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Customer service was friendly and punctionable.

  • Kevin Y.01-27-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Best dealership ever!

  • Maurice B.01-26-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Jennifer B.01-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Steven S.01-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Karl H.01-11-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Stefan G.01-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Ryan M.01-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Excellent service