Average Score (238 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

238 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Scott B.03-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The service I received was awesome! I dropped off my vehicle, offered coffee and snacks in the waiting area 45 min later I was on my way home in my sparkling clean Tiguan. The staff was very nice and accommodating.

  • William S.03-05-2025

    TYPE:ServiceMODEL:Golf RYEAR:2022

    New Motors is always very helpful. I had to go out of town and could not pick up my golf R for about a week. Both Service and Sales were very accommodating.

  • Robin K.03-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Jeff is service was extremely helpful and courteous.

  • Rebecca B.03-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Michael M.03-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everyone was great in and out under an hour and a half

  • Hal A.03-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Brandi is one of the nicest people I have ever dealt with in a service area. Always professional and genuinely concerned for the customer.

  • Eric L.03-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Justin H.03-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Daniel C.03-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Car took longer to get the software update.

  • Eric S.03-02-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Awesome salesman