Average Score (238 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

238 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Michael E.04-25-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Professional and efficient

  • Jasmina Z.04-24-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Place was perfect and Robert Quinn was helpful, answered all questions.

  • Louise B.04-21-2025

    TYPE:ServiceMODEL:ArteonYEAR:2022

  • Steven B.04-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    2024 was blowing black smoke out of tailpipe, brought up twice for oil test, was told nothing was wrong. Brought in this time for remote starter not working and found out whole top of engine needed replaced, took over two months. Dropped off loaner with about 50 miles short of full tank and told that we would be charged for it and was charged $10 for remote batteries. service rep at that time was pretty rude about as well. this is my 23-year old son's car and can guarantee he will never buy another Volkswagen.

  • Gregory G.04-16-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Paul V.04-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great staff in service dept Car was washed Everything done as promised!

  • Jan G.04-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Jeanne B.04-12-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Robert O.04-07-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    They did a great job working on my car had it done on time . Very friendly people.

  • Marianne B.04-07-2025

    TYPE:ServiceMODEL:TaosYEAR:2024