TYPE:ServiceMODEL:JettaYEAR:2024
Average Score (238 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:PassatYEAR:2021
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:BeetleYEAR:2018
Every one was friendly and professional. The reason for the service was a recall and, inspection and oil change. I waited until May to get this all done at the same time due to being 2 hours from the dealership. When I asked about the inspection I was told it was too early ( last done in July 2024) and no they couldn’t do the inspection. I know for a fact that when I scheduled the service that I requested the inspection be done. I would not care if I was 20 minutes away but I’m not.
TYPE:ServiceMODEL:TiguanYEAR:2024
Always great at New Motors
TYPE:ServiceMODEL:TiguanYEAR:2023
Everything went smoothly. No surprises.
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2024
New Motors and their staff is great but I have had my 2024 VW Atlas in for service for too many times and the issue is not resolved.
TYPE:ServiceMODEL:Golf GTIYEAR:2024
Got all the work I needed done in a timely manner
TYPE:ServiceMODEL:BeetleYEAR:2018
You are doing everything right .you are excellent to work with. You provide a loner car with your service and when the service is going to take a long time we were able to take the loner car home for the weekend and return on Monday, that was great.