Average Score (238 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

238 Ratings

4.8 Average

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  • Winnie N.05-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Michael E.05-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Professional and knowledgeable

  • Jessica F.05-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Brandi was very helpful and thorough.

  • Deborah L.05-15-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2021

    The experience was very efficient Nd the property is pleasant. That's what I expected & i got it.

  • Samira T.05-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Jacob S.05-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Ruth H.05-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Corey K.05-13-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    Brandi is the best customer service representative I've had the pleasure of working with. Very personable and timely with updates.

  • Deanna B.05-13-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    The staff was superb. Greatly helped me when I was in for a scheduled service on my car as I became suddenly ill when I got there. They helped me tremendously and were very accommodating, patient, helpful and kind. My car’s scheduled maintenance was done in a timely manner as well. Couldn’t have been more impressed and satisfied.” Hats off “to all

  • Nijaz T.05-12-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    New Motors are welcoming dealerships and service place that offers great service, pleasant and knowledgeable stuff.Waiting room is comfortable offering snack and coffee for free. Definitely would recommend visiting for all of your car needs.