Average Score (235 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

235 Ratings

4.8 Average

Models
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  • Jordan C.09-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Marianne B.09-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Craig T.09-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    The service was very good.

  • Rebecca B.09-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Treated with respect and kindness.

  • William S.09-15-2025

    TYPE:ServiceMODEL:Golf RYEAR:2022

    Fast and accurate

  • Eric S.09-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Lonnie O.09-12-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    When I called the dealership about my issue with my vehicle, they were unable to get my vehicle in for weeks. My husband had to go to the dealership and talk to a manager to get my vehicle in sooner. This is the first time I have had an issue with service. this is the 2nd time I have had issues with my screen in my vehicle, which only has less than 12,000 miles.

  • Kathleen L.09-11-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Stephen Kolenda was the representative that assisted me. I had not yet researched enough & he walked me through the choices based on the features that I required in a new vehicle. Informative but low-key approach appreciated.

  • Philip G.09-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Albert T.09-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Brandi was very accommodating in securing a transport so my was pleasant